How we protect customer information.

We collect information you choose to share with us, such as your name, phone number, email address, city, product interest, enquiry details, and store preference.

When you use the website, basic technical information such as browser type, device type, pages visited, and approximate access time may be recorded to keep the site secure and improve the experience.

If you ask us to find a nearby store, your browser may request your location permission. We use that location only to show relevant store information.

We use customer information to respond to enquiries, connect you with the right Vijaydigital store, share product availability or service updates, and improve our store and website experience.

We may contact you by phone, SMS, email, or messaging channels when you request a callback, submit an enquiry, or ask for product or store support.

We do not sell customer information. We share information only with trusted service providers, brand or finance partners, or stores when needed to serve your request.

Finance, extended warranty, exchange, installation, and brand service requests may require information to be shared with the relevant bank, finance partner, brand, or authorized service provider.

Those partners process information under their own terms and privacy practices. We share only what is reasonably needed for the requested service.

We use reasonable safeguards to protect customer information from unauthorized access, misuse, loss, or alteration.

We keep enquiry and service information only as long as needed for customer support, business records, legal requirements, fraud prevention, and dispute resolution.

You can ask us to update, correct, or stop using your contact information for promotional communication.

You can choose not to share optional information, but some requests, such as callbacks, finance help, delivery coordination, or warranty support, may require contact details.